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Frequently Asked Questions

Technology and Solution

The key differentiators in Authentic Vision’s technology are our unique Holographic Fingerprint™ security label, the random serialization of the data matrix (2D) code, our computer vision, and the use of server-side analytics providing ultimate protection.

Each Authentic Vision Holographic Fingerprint™ is unique. The creation of the label relies on stochastic, systemic randomness occurring in the production process.

The key differentiating factors with Authentic Vision’s solution are: High Security, Ease of Use, Instant Results and Actionable Data.

High Security
Physical randomness in production creates a unique Holographic Fingerprint™ that can only be produced once.

Ease of Use
Authentication with any type of smartphone, no further training or specialized equipment required.

Instant Results
Solution instantly provides clear, positive/negative verification results.

Actionable Data
Precise geo-location of fake attempts provides actionable data.

Our Holographic Fingerprint™ label cannot be copied or replicated. Other competing solutions can be copied or counterfeited and are costly or complex to implement. Authentic Vision’s solution is secure, simple and smart.

We are a security solution provider. To ensure the highest security, the entire, end-to-end, solution, including the security labels, the mobile App, the mobile SDK, and the web portal, are all provided from a single source i.e., Authentic Vision.

Our Holographic Fingerprint™ is unique and even we cannot replicate it. Any potential security attacks would not be scalable because Authentic Vision has security measures in place to identify and mitigate or prevent such counterfeiting attempts.

Our solution offering consists of security labels, mobile App and access to our web portal. The exact costs are dependent on the volume of security labels, the type of mobile App (customer branded or SDK) and the software capabilities being used on the web portal.

Scanning

Each Authentic Vision security label consists of the Holographic Fingerprint™, a label ID, and a 2D code printed on the label. The first step of the authentication verifies the label ID and activation status via the 2D code. Once activation is verified, the authentication process starts using our computer vision technology, which compares and authenticates the Holographic Fingerprint™ and all its attributes.

Yes, the CheckIfReal App works on any smartphone using iOS or Android.

Our label is clearly visible and encourages customers to verify the authenticity of products instantly with any smartphone and the CheckIfReal App. We do see a high acceptance and good scan rate based on the curiosity of users and the need to verify the authenticity of the products they are purchasing.

The scan rate is very much driven by how well our customers promote the solution and educate their customers.

A typical scan of the Holographic Fingerprint™ takes between 2-5 seconds, including receiving the scan result on the smartphone.

A download of the freely available CheckIfReal App (or customer App with integrated SDK) is required. If the App is not already installed, when a user scans a label they will be redirected to the App Store to download the App. Upon installation of the App the user is guided smoothly through a simple product authentication process. This is the most secure mobile authentication method. We do not support a web browser or an instant app-based authentication currently, due to the lack of robust security in these methods.

No, by default, the label is not deactivated after scanning the first time, you can scan the label several times (e.g., to track a product in the supply chain). However, should there be a specific need to deactivate the label after a first (or certain number of scans), such functionality can be provided.

Our solution is GDPR compliant. We value privacy rights, and we don’t collect personal data such as names, email addresses or phone numbers during the scan.

Printing and Implementation

We recommend semi-automatic or automatic label applicators; our team can help you to identify the best solution for your needs.

No, we have certified printing partners, specialists in security printing, who are trained and equipped to produce the Authentic Vision security labels.

We rely on our certified and enabled printing partners to make sure that the product works smoothly, and our quality and security standards are met. However, if your situation demands that you use your label printer to produce Authentic Vision security labels, our team can work with you to enable and certify them.

The Holographic Fingerprint™ is small and customizable. We can integrate it into existing packaging, labels and closures – or even apply it to products directly. Our team will be happy to discuss various options tailored to your product.

Our lead time to deliver a fully scoped product from signature to delivery is on average six weeks.

Authentication

Verification: “Are you a real label?”
During a scan the attributes of a label are checked; ultimately checking the scanned label is indeed a real and existing label and a digital twin of this label exists.

Authentication: “Are you who you claim to be?”
During the ‘authentication’ process the unique features of the label are checked,
including the unique Holographic Fingerprint™, and compared to the digital twin in the database.

The authentication of labels requires our free CheckIfReal App, or the integration of our mobile App SDK for Android and IOS where clients have their own mobile App; and the use of our backend authentication system.

Our solution is only for mobile authentication, based on computer vision algorithms and machine-learning, guaranteeing clear and verifiable results. A solution based on visual inspection is cumbersome and can never be truly accurate.

Data

Monitor Each Product
Our geo-location services will help you to monitor every single product via our web platform. This enables you to track each scan around the globe.

Instant Fraud Alerts and Gray Market Information
Detect fake attempts in real-time or utilize gray market analytics to make sure your goods reach their target market.

Real-Time Scan Data
Receive genuine data from real users only and control your channels via authentic market intelligence to connect deeply with your customer base.

All relevant data can be exported using APIs that are provided by Authentic Vision.

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